Summary: This article will show you an easy method to rip movies to Samsung Smart TV supported format, and then you can play movies with higher UHD resolution. 

Symptoms in Samsung Smart TV read MP4 movies with subtitles via plex
Q1: Plex can’t read my MP4 files
I have a diverse library of video files, many of them in mp4 format. All other files play without problems but while transfer mp4 files to Plex Media Server, it stops and go with buffering and reloading messages.Q2: How to play MP4 file via Plex
With the recent introduction of Chromecast for Plex to the general public, I want to play a show I downloaded online which is in .mkv format. The thing is, the mkv file does not show up on my dashboard/tablet app. The mp4 files I currently have show up with no problem. What are the steps I need to take for the mp4 files to show up on the list?Actually, in Plex official site, it said that Plex for PlayStation app does not currently support Direct Playing of mp4 container videos. But what if you really want to play mp4 files via Plex? Searching from Google and got some recommended solutions.Q3: When I try to play MP4 files from a direct USB connection on my Samsung TV, only to find the audio not working or only show the black screen.Q2: I just installed Plex Media Streaming Server in order to stream and play my MP4 video on Samsung TV; to my disappointment, I got the “Not Supported File Format” message.Q3: When I use to play subtitle embedded MP4 movies over DLNA on Samsung TV, I can’t get subtitles when playing MP4 videos on Samsung TV.Q4: I met troubleshooting in playing Nexus recorded MP4 files on Samsung TV through the Plex Media Server.

Main Reason:

Though MP4 is listed as Samsung TV supported video format on Samsung official website, Samsung TVs are particular about what audio and video codec inside in the MP4 video container. Samsung TV only supports playing MP4 in H.264/MPEG-4 AVC video codec and AAC audio codec. Samsung TV MP4 issues are also affected by MP4 video resolution, frame rate, bitrates and etc.

Other Reasons:

MP4 Video content will not play, or not play correctly on Samsung TV, if there is an error in the content or the container.
If the Index Table is in error, the Jump function is not supported.
When you play MP4 video on Samsung TV over a network connection, the video may not be played smoothly.
Some USB/digital camera devices may not be compatible with the player.

Direct Play Video Support By Plex

Native video support is typically (but not always) limited to the MP4 container, H.264 video encoding, and AAC audio. Content that is not natively supported will automatically be Direct Streamed or transcoded as needed by the Plex Media Server.See the Specific Model Differences later in the article for more information about cases that may vary from this. Content matching the following can usually be Direct Played:

  • Container: MP4
  • Resolution: 1920×1080 or smaller
  • Video Encoding: H.264 (level 4.0 or lower)
  • Video Framerate: 30fps
  • Video Bit Depth: 8
  • Audio Encoding: AAC

Other content will usually need to be either Direct Streamed or transcoded. Enabling subtitles of any type will require them to be transcoded (burned) into the video stream.

Unsupported audio formats in video will have the audio automatically transcoded to either AAC or AC3 (Dolby Digital) as appropriate by the Plex Media Server in order to preserve any surround sound audio channels.

How to enjoy MP4 movies on Samsung Smart TV? Don’t worry. From Samsung Smart TV official product page you will learn that Smart TV only supports MP4 video format from USB flash drive, if you have videos or movies in other video formats like MKV, AVI, WMV, FLV, MOV, MP4, MTS, VOB, M2TS, AVCHD, etc. In that case, a third-party TV Converter is needed. Here, 
Pavtube Video Converter Ultimate to solve the problem. (Mac)

Free download and install


Other Download: 
– Pavtube old official address: 
– Cnet Download: 

The Samsung Smart TV read MP4 movies with subtitles via plex 

Step 1: Import movies to Samsung Smart TV Ripper. 

Launch movies to Samsung Smart TV Ripper. Click the button like a disc to add Samsung Smart TV to the best movies to Samsung Smart TV Ripper. You can tick the box in front of the file you want to rip. If necessary, you can double click the each file to have a preview. 

Note:Tick the “Only show forced subtitles” box, then after conversion the movies movies will be present only showing forced subtitles as you like. Besides, the powerful movies to Samsung Smart TV Ripper can allows you to select the preferred subtitles according to your need. 

Step 2: Select an output format for Samsung Smart TV via Plex and set the output folder. 

Click on the dropdown menu of “Format” and then move your pointer to “HD video > MP4(*.MP4)” which is the compatible format for your Samsung Smart TV via Plex. Then you can set the output folder by clicking icon as you need. 

With this top movies Ripper for Samsung Smart TV via Plex, you can also rip your movies to Samsung Smart TV via Plex, Kaiser Baas Media Hub and even H.265 MP4 video. 

Step 3: Click “Settings” icon to adjust audio and video parameters. 

Click the “Settings” icon and you will go into a new interface named “Profile Settings”. You can adjust codec, aspect ratio, bit rate, frame rate, sample rate and audio channel in the interface according to your needs and optimize the output file quality. 

Tip: Since TV to give it its full title, refers to resolutions of 3,840×2,160. This is four times as many pixels as 1080p Full HD (1920×1080), just set video size to 3,840×2,160 by typing in the box. 

More Information About AAC and AC3 :

Types Disadvantages Advantages
AAC 1. As part of MPEG-4 specs, AAC is an international standard approved by the ISO. It supports several sampling rates (8000-96000 Hz), bit depths, and multichannel (up to 48 channels).
2. Several implementations are available including free and high quality ones so that anyone can create its own implementation.
AAC comes in different object types like AAC LC, AAC HE, AAC PS etc, which will lead to many portable players (only support LC) can’t play these valid AAC files.
AC3 1. AC3 provides only full range channels and its sound quality is really much better. It is also backward compatible.
2. AC3 becomes the industry standard for DTV and DVD media so that almost all new DVD movies come with a DD soundtrack program.
Max support for 5.1 channel audio CDs, limited to 448 kbps maximum for Digital Dolby.

Step 4: Start converting your movies to Samsung Smart TV via Plex. 

Click the “Convert” button; it will rip movies to MP4 formats Samsung Smart TV via Plex at once. Once the conversion is done, you can get the output files via clicking on “Open” button effortlessly. Afterward, you can transfer to Samsung Smart TV via Plex. 

Video Playback Tips About Plex

  1. Enabling multi-channel audio in the global settings menu adds support for the associated audio codec during Direct Play and transcoding.
  2. Setting a streaming quality value lower than the content’s bitrate will cause the video to be transcoded. Most devices can handle streams with peak bitrates < 20Mbps. Some devices can handle higher quality transcodes or remuxes.
  3. Changing the Maximum H.264 Level global setting can allow many files to Direct Stream or Direct Play. Videos use the H.264 Level to define a maximum bitrate for the video as well as decoding parameters.
  4. A H.264 level below that of the source video will force the video to transcode.
  5. A H.264 level slightly higher than the recommended is usually safe.
  6. Selecting the “None” value may be safe based on you media.
  7. Changing the H.264 Level above the device’s recommended value could possibly result in severe playback stability issues or device instability. Please exercise caution when adjusting this setting.

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